MacBook Pro, Apple

Apple today announced a new global battery replacement program for some 13-inch MacBook Pro models that do not have a Touch Bar. The machines that were affected were manufactured in between October 2016 and the month of October 2017.

Apple said that a limited number of these units feature a component that could fail and result in the expansion of the built-in battery. By the company, it is not a safety issue, and Apple would successfully replace all the cells that are eligible.

The customers who wish to see whether their machines are eligible for a fresh battery must use the serial number checker given on the MacBook Pro Battery Replacement page. The customers could easily find their serial number just by clicking on the Apple logo that is in the menu bar and selecting “About This Mac.” The serial number is situated only at the bottom of the information window.

The affected customers who are eligible for a new battery would need to visit an Apple Authorized Service Provider, and to make an appointment at an Apple retail store, or mail their device into an Apple Repair Center after initiating a repair with the Apple Support.

The company suggested that the customers who are getting a battery replacement should back up their machines ahead of time. Apple also said that if the MacBook Pro in the question has damage that would impair the replacement of the battery, it should be addressed before the process of battery replacement. Any of the customers who already have paid for a replacement battery could contact the Apple Support regarding a refund.

The program of battery replacement covers the affected MacBook Pro models for five years after the initial retail sale of the unit.

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